Privacy Policy

Last updated: 18.02.2026

Elaleni (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or contact us regarding a potential stay.

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1. Information We Collect

Information you provide to us

When you use our website contact form or communicate with us, we may collect the following personal information:

* Your name

* Your email address

* Your preferred or requested booking date

* Any message or enquiry you submit

This information is collected only when you choose to provide it to us.

Automatically collected information

Our website may also collect limited technical information such as:

* IP address

* Browser type and device information

* Pages visited and general website usage data

This data is used for basic website functionality, security, and analytics purposes only.

2. How We Use Your Information

We use the personal information you provide to:

* Respond to enquiries submitted via our contact form

* Confirm availability or discuss potential bookings

* Communicate with you regarding your stay at Elaleni

* Improve our website and guest experience

* Comply with legal or regulatory requirements

We do **not** use your information for unsolicited marketing, and we do **not** sell or share your personal information for commercial purposes.

3. Disclosure of Personal Information

Your personal information may be disclosed only where reasonably necessary, including:

* To accommodation or booking platforms (such as Airbnb) if relevant to your enquiry or booking

* To trusted service providers who support our website, email, or hosting services

* Where required by law or to comply with legal obligations

We take reasonable steps to ensure that any third parties handle your information securely.

4. Cookies and Analytics

Our website may use cookies or similar technologies to improve performance and understand how visitors interact with the site. Cookies do not personally identify you.

You may disable cookies through your browser settings if you prefer.

5. Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure.

Information submitted via our contact form is stored securely and accessed only where necessary for accommodation-related communication.

6. Access and Correction

You may request access to the personal information we hold about you, or ask for corrections if the information is inaccurate, by contacting us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

9. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Elaleni

Email: hello@elaleni.com.au

Location: Esperance, Australia